Terms of service

Welcome to Annica Creations. By accessing or purchasing from our website (www.annica-creations.com), you agree to the following Terms of Service. Please read them carefully before using our site.

1. General Information

Annica Creations is an online jewelry store based in San Ramon, California, USA.

By using our website, you confirm that you are at least 18 years old or using the site under parental/guardian supervision.

2. Use of Our Website

You agree not to use this website for any illegal or unauthorized purpose.

You must not attempt to harm, hack, or misuse our website or its content.

3. Product Information

We make every effort to display accurate product descriptions, images, pricing, and availability.

However, slight variations in color, size, or material may occur due to photography or lighting.

All items are handcrafted and may have minor natural variations.

4. Pricing and Payments

All prices are listed in USD.
We accept major payment methods such as credit/debit cards, PayPal, and Shopify-supported payments.
Prices may change without notice. Existing orders will not be affected.

5. Shipping

Shipping timelines, costs, and tracking details are explained in our Shipping Policy.

Once an order is shipped, we are not responsible for delays caused by carriers, customs, or incorrect address details.

6. Returns and Refunds

Our return and refund process is explained clearly in our Return & Refund Policy.

We do not accept returns on earrings (due to hygiene reasons) or customized products.

7. Order Cancellation

Orders can only be cancelled before they are shipped.

Please contact us immediately at annicacreations@gmail.com for cancellation requests.

8. Intellectual Property

All content on this website — including logos, photos, designs, and product descriptions — is the property of Annica Creations and cannot be copied, used, or distributed without written permission.

9. Limitation of Liability

We are not responsible for:

Loss or delay caused by shipping carriers
Allergic reactions to metals or materials
Misuse, wear, or damage after delivery

To the maximum extent allowed by law, Annica Creations is not liable for any indirect or consequential losses.

10. Privacy

Your privacy is important to us.

Please read our Privacy Policy to learn how we collect, use, and protect your personal information.

11. Governing Law

These terms are governed by and interpreted according to the laws of the State of California, USA.

12. Contact Us

For any questions related to this Terms of Service, please contact us at:

📧 annicacreations@gmail.com